Privacy Policy

Last updated: October 2026

Heat Savers Home Comfort (“HeatSavers”, “we”) respects your privacy. This policy explains what personal information we collect through this website, how we use it, and the choices you have. We handle personal information in line with British Columbia’s Personal Information Protection Act (PIPA).

Information we collect

• Information you give us when you submit a form: your name, email, phone number, address, and details about your project or question.
• Website usage information such as pages visited, device and browser type, and how you arrived at the site, collected through cookies and analytics tools if you allow them.

How we use it

• To respond to your enquiry, prepare quotes and book in-home estimates.
• To provide installation, service and support.
• To understand how the website is used so we can improve it, and to measure the results of our advertising.

We do not sell your personal information.

Sharing

We share information only with service providers who help us run the business and this website, such as our web host, email provider and analytics or advertising platforms, and only as needed for those services. We may also disclose information where required by law.

Cookies and analytics

This site may use cookies, including Google Analytics and Google Ads tags, to measure visits and conversions. You can manage your choices through the cookie banner or your browser settings.

Retention and security

We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable safeguards to protect it.

Your rights

You can ask to access or correct the personal information we hold about you, or withdraw your consent to further contact. Contact us using the details below.

Contact

Heat Savers Home Comfort, 2519 Government St., Victoria, BC V8T 4P6
Phone: (250) 383-3512
Email: info@heatsavers.ca